Enabling to increase efficiency, increase user knowledge, and cut costs
Business Need
- To delegate management of over 2 million users located at approximately 200,000 travel agency groups throughout the
world.
- To delegate management of many non-user objects, such as airlines, travel agencies, service offerings, security
features, business rules, and shared access rights to 200,000 travel agencies.
- Construction of a flexible Sun Java™ System Directory Server Enterprise Edition and provisioning solution that
supports possible mergers and acquisitions of approximately 2 million additional users.
- Migration of data from a legacy TPF system to a Sun Java™ System Directory Server Enterprise Edition solution
while sustaining a stable authentication process for several business-critical applications.
- Ability to comply with Visa’s Cardholder Information Security Program (CISP) password compliance requirements
Business Value
- Reduce cost of maintaining and operating licenses on an old TPF environment
- Reduction in helpdesk activity and expense through User Self Service and Delegated Administration
- Increase efficiency and user experience when provisioning and de-provisioning users within this client’s partner
travel agencies
- Strictly enforce business rules for creating and removing users, and non-user objects within this client’s partner
travel agencies
- Enforce this client’s business strategy of managing authentication rights through an inheritance model. This allows
for quickly revoking access to business-critical applications for airlines, travel agencies, and users who are not
strictly adhering to this client’s business logic.
How CPSG And Sun Delivered Value
- Provided a team of consultants with the depth and breadth of skills that were agile and innovative to deliver the solution
on time and on budget.
- Assisted during the product selection process by helping the client properly select a provisioning product based on current
and future needs. CPSG studied and identified the strengths and weaknesses of several competing solutions and provided detailed
reports.
- Helped the client plan a phased approach with measurable deliverables and timelines to assist project managers.
- Reviewed the architecture and performance of the current Sun Java™ System Directory Server Enterprise Edition, and assisted
with performance and logical model enhancements.
- Added value by mentoring and teaching teams of developers, drastically cutting the time needed for delivery.
- CPSG architected and implemented a Sun Java™ System Identity Manager solution that allows travel agencies to securely search
and manage users, and many other complex non-user data structures within the same interface. (Current provisioning solutions in
the market are only built to handle users and groups).
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